Three Questions That Reveal Whether Your Team Actually Trusts Each Other
When working with leadership teams, it’s important to gauge team trust. Often, the way they answer that question and the way I see them treating each other give me a very different answer. In fact, I often find that individual leaders have very different views and...
The Culture You Inherit Isn’t on the Org Chart
How long does it take before people stop bracing for something that isn’t coming anymore? Diana runs a department of about 35 people, inside a human services nonprofit of roughly 65 staff total. She’s about as different from the two leaders before her as...
Your Values Are on the Wall. Your Culture Is Somewhere Else.
Something happens in organizations that grow quickly, go through leadership changes, or carry accumulated stress for too long. Working together starts to feel hard. Teams become stressed, off-track, or unable to focus. And somewhere along the way, the nonprofit...
What Workplace Silence Really Costs Your Culture
Ginnie was the kind of person every project manager wanted in the room. Her story is a plain look at the cost of workplace silence and how it builds long before anyone notices. Ginnie ran testing for a software development team, which meant she saw more of the project...
When the Fix Becomes the Problem
A client of mine hired a part-time executive assistant. The role was supposed to free her up. Instead, she was busier than ever. She was working nights and weekends just to keep up with her own strategic work, the work only she could do. When we dug into where her...