Lately, I’ve been thinking about what helps people communicate more effectively in the workplace. When I work with teams, they usually tell me that communication among team members is challenging. They say things like, “No one is listening; instead, they talk over one...
Have you ever watched the body language and patterns of social interaction among your team members? I read The Culture Code by Daniel Coyle. In it, he describes some of his early research into highly performing teams and groups. I was struck by a list of...