Psychological Safety: Model Non-Defensive Reactions
How do you promote psychological safety within your team? A critical step for strengthening a team is helping them feel more connected and safe to speak up. In fact, promoting safety and well-being is one of the keys to how I help teams feel stronger and more able to...
Listening Skills: Listen to Understand
When trying to improve communication, small improvements in listening skills can make a substantial difference in the way we work together. Listen to understand, not to respond How often do you find yourself thinking of a similar situation, question, or even idea that...
Fostering Team Support: Lessons from Puppies
Asking for support or help doesn’t always come easy, whether it is in our teams or personal lives. And it is SO very important to have a support system we know will be there when we need it. Over the holidays, my closest friend called me up at 6:08 AM and asked...
Cameras On or Off: When Does It Matter?
For the last few years, I’ve watched and participated in conversations about whether to ask participants to turn their cameras on during a meeting or workshop. Recently, I conducted a virtual training session where almost no one had their cameras on. During this...
